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Shipping Policy
Freight is a set fee of $10 on all orders that are standard delivery address in the North or South Island and $15 for all Rural Delivery RD areas or anything out of a main city/large town. In order to check your exact courier area please use the online address checker here.
Please note that due to the high levels of credit card fraud from International orders we only ship goods within New Zealand. (if you are located in the Cook Islands or Fiji please contact us before purchase)
We aim to dispatch goods via courier within 1 working day of the order being placed, if the items are not in stock we will notify you with an expected delivery date. Your credit card will not be charged until stock is confirmed and goods are ready for dispatch.
Please note that if your order is placed after 12 noon then it is likely to miss the courier pickup that same day and will usually leave the warehouse the next day.
Please note that if your order is placed after 12 noon then it is likely to miss the courier pickup that same day and will usually leave the warehouse the next day.
Expected delivery times are 1-3 working days for most areas, for RD Rural Delivery areas please allow 1-2 days extra. You must contact us within 7 days of the order being placed if you do not receive the goods or they arrive damaged otherwise insurance for the goods cannot be claimed.
Please note that if you're considering purchasing from a competitors website that says shipping could up to 14 days then they will be parallel importing the goods in from the US and they will not be covered under an official NZ warranty.
Please note that if you're considering purchasing from a competitors website that says shipping could up to 14 days then they will be parallel importing the goods in from the US and they will not be covered under an official NZ warranty.